Welcome to Hustle Pay's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

At Hustle Pay, we are committed to protecting your privacy and ensuring the security of your personal information. We believe in transparency and want you to understand how we handle your data.

This Privacy Policy applies to all services offered by Hustle Pay, including our website, mobile applications, and payment processing services. By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Personal Information

We collect personal information that you provide directly to us when you:

• Register for an account or pre-register for our services
• Complete transactions through our platform
• Contact customer support or communicate with us
• Participate in surveys, promotions, or other activities

This personal information may include:

• Contact information (name, email address, phone number, postal address)
• Financial information (bank account details, payment card information)
• Identity verification information (date of birth, government-issued ID)
• Business information for merchants (business name, business address, tax ID)

Automatically Collected Information

When you use our services, we automatically collect certain information about your device and how you interact with our services:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent)
• Location information (IP address, general location)
• Transaction data (purchase history, payment methods)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you use our services. These technologies help us deliver personalized content, remember your preferences, and analyze the performance of our services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

We use the information we collect for various purposes, including:

• Providing and Improving Our Services:
  • Processing payments and transactions
  • Maintaining and improving our services
  • Developing new features and services
  • Providing customer support
• Personalization:
  • Customizing your experience with our services
  • Displaying relevant content and offers
  • Remembering your preferences
• Communication:
  • Sending important service updates and announcements
  • Responding to your inquiries and requests
  • Providing marketing communications (subject to your preferences)
• Security and Compliance:
  • Protecting against fraud and unauthorized transactions
  • Verifying your identity
  • Complying with legal obligations
  • Enforcing our terms and policies
• Analytics and Research:
  • Analyzing usage patterns and trends
  • Conducting research and surveys
  • Measuring the effectiveness of our services

We process your information based on legitimate business interests, contractual necessity, legal obligations, and/or your consent, depending on the specific purpose.

We may share your information with:

• Service Providers: Third-party vendors and service providers who help us operate our business and provide our services, such as payment processors, cloud hosting providers, customer support services, analytics providers, and marketing partners.
• Transaction Participants: When you make or receive payments, we share transaction information with the other participants in the transaction, such as merchants and customers.
• Business Partners: Companies we partner with to offer joint services, promotions, or other business activities.
• Legal and Regulatory Authorities: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Corporate Transactions: In connection with a merger, acquisition, sale of assets, or other corporate transaction involving Hustle Pay, in which case your information may be transferred as a business asset.

We do not sell your personal information to third parties for their own marketing purposes.

When we share information with third parties, we require them to respect the security of your data and to treat it in accordance with the law. These third parties may only process your personal data for specified purposes and in accordance with our instructions.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Monitoring for suspicious activities
• Regular security training for our employees
• Compliance with industry security standards and best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously improve our security measures to reduce risks.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section.

We may need to verify your identity before responding to your request. We will respond to your request within the timeframe required by applicable law.

Please note that some of these rights may be limited where we have compelling legitimate grounds or legal obligations to continue processing your information.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the personal information
• Whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

After you close your account or otherwise terminate your relationship with us, we may continue to retain certain information for legal, regulatory, fraud prevention, and legitimate business purposes.

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

If you are under 18, please do not attempt to register for our services or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will not make significant changes without providing appropriate notice.

When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this Privacy Policy and notify you through our services or by other means, such as email.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Your continued use of our services after the updated Privacy Policy becomes effective indicates your consent to the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

For privacy-related inquiries, you can also contact our Data Protection Officer at dpo@hustlepay.com.

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.